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  • Returns are regulated by the applicable law "on consumer rights"
  • A consumer who has purchased goods online may withdraw from the contract within 14 calendar days without giving any reason. This applies to unused goods.
  • The seller is obliged not later than within 14 days from the date of receipt of the declaration of withdrawal from the contract to return to the customer the payments made by him for the goods together with the cost of delivery.
  • The seller returns the payment to the bank account indicated in the "withdrawal form"
  • The consumer bears the direct costs of returning the product to the seller, unless the seller has agreed to bear them.
  • The right to withdraw from the contract is not granted to the consumer when: the purchased goods show signs of use, the purchased goods have been damaged by the consumer, the purchased goods have been delivered in a sealed package and lose their value after opening, the purchased goods have been separated and reconnected and are no longer of full value , an original product (e.g. for mats and their edges).
  • The goods must be originally packed and may not show signs of use.
  • To make a return you must:
  • Send the withdrawal form to the e-mail address:
  • Return the goods (along with the proof of purchase + the withdrawal form) to the following address: Gym4 Sp. zo.o al. 29 November 94, 31-411 Krakow.
  • The "Withdrawal from the contract" form (Polish version) is available at the following link: